Help guests faster with instant insight into transaction logs Update Reservation software 4 July 2023

Online payment, ideal and efficient, great that the whole payment process is so easy and automated! Still, it is sometimes inconvenient when something goes wrong with the payment provider or with the guest himself in the process of online payment. After all, you have less visibility into the online process and can't immediately see where the transaction might have stalled. This is now changing, because as a Recranet Booking user you now have insight into the transaction logs of your guests. In this way, you can immediately see the course of the actions behind the transaction and where something may have gone wrong. It ensures that you have an immediate answer to your guest and in addition you know immediately which party to contact if you cannot solve the problem yourself. The logs are easily accessible through the transaction screen in the reservation card.